The Benefits of Outsourcing I.T. Needs

In-House or Outsource?

Depending on the size of your business, you may find difficulties in implementing the newest and most effective technologies. Many businesses don’t even know where to begin in this process. You may lack resources or have issues with compatibility to currently used systems. You may also just find it hard to keep up with the newest technology trends.

There are a few different options for companies when it comes to technology solutions. You could have an entire in-house dedicated I.T. team, though this can become costly nd time-consuming; you can hire an external I.T. Service Provider to supplement your current I.T. team, or you can rely solely on an external provider.

Top 5 Reasons to Outsource 

A deeper level of support

When you hire an external I.T. service provider, you are hiring from a company whose technicians are each trained to be experts on a wide range of topics. The technicians collaborate to ensure that no matter what your needs are, they are able to meet them. They also continue to receive training, making sure that they are always able to offer the newest and most innovative solutions with their support. 

Any-time service

Within a business setting, an in-house technician may only work during regular business hours. Unless your team is large enough to support off hours there is a good chance that you do not have access to service 24/7, which for some businesses is crucial. When you hire an external partner with a 24/7/365 service plan, no matter when trouble occurs, there is someone there to help.

Less to micromanage

New software, software updates, bug fixes, new hardware, outdated operating systems… there is a seemingly never-ending list of things to keep track of when it comes to technology. Multiply all of it by all of the hardware your business relies on and you end up wasting a ton of time simply managing your technology. Letting go of the reins, your external service provider will take care of all of that for you, leaving you time to focus on the stuff that matters most.

Reliability when you need it

We all know how life can throw curveballs. Emergencies can happen and you need to be prepared for anything. If you only have a couple of in-house technicians, a single emergency can cause a huge disruption in service. However if you rely on an external provider you know that there is a team of experts on call. Emergencies with one or two employees don’t slow things down because there are more experts on the team who can step in and make sure your work continues undisturbed.

Costs and efficiencies

When you hire an external I.T. service provider you sign on to a contract to be provided a specific service at a pre-arranged cost. You receive a predictable bill and don’t need to worry about paying out salaries, benefits, or bonuses. This gives you another area that you can spend less time micromanaging.

External I.T. service providers also typically work closely with various partners, which means that you may get access to pricing or services that are only available when working with that partner. This results in extra savings for your business!

• What solutions do they offer?

Depending on what your needs are, you will want to look over products and services lists to make sure that the partner you are choosing has the right services for you. If you are unsure of what your needs are, look for a company that offers a free consultation. You will meet with someone from the company who you can explain your business to and they can recommend the solutions that they feel will best fit with your business.

• What partners do they work with?

Different I.T. service providers may partner with different companies, meaning that services you get through one might differ from services you would get through another. From network providers to software companies, these are differences that would impact the very way you interact with technology in the workplace. You’ll want to look for a company who partners with products that will be an asset to you and your team.

• Do they lead, follow, or collaborate?

Everyone has a tendancy towards one of the three. What is important here is what you want your working relationship to be with your external partner. Do you want them to lead your I.T. department for you, follow your directives, or collaborate with you to create individualized solutions?

• Do they invest in their employees/How well do they keep up with the latest technology?

If you want the latest and most innovative solutions, you need a company who equips their team with the latest and most innovative skills. Do their service offerings and I.T. solutions keep up with current trends? Are they in the loop with what is happening in the technology industry? What is their role in the development of new systems, routines, software, or hardware?

We are your external I.T. service provider.

EWEE Inc. is comprised of over 30 I.T. and telecommunication experts, all working together with a goal of providing the best  solutions to our clients. We believe in professionalism, collaboration, and innovation.

We provide our clients with top-of-the-line Bell Canada solutions to fit their unique needs. We have partnered with many companies such as Mitel, Cisco, and Avaya to make sure that our portfolio is wide enough to cover any and all of your needs. We believe in looking toward the future of the telecoms industry and work to develop new technologies to aid our clients.